Sample Associate

Job Summary

The Sample Department is a necessity for clients to understand the product that they are going to purchase. Sample Department Associates are responsible for getting customers their samples. Customer service is a major role in the success of our growth. For clients to make an informed purchasing decision, samples must be sent out in an accurate and in a timely fashion. All associates will be taught product knowledge, and the ability to retain product knowledge is required.

Responsibilities

  • Picking and packing sample orders
  • Cutting tiles to required size on wet-saw and dry cutter
  • Grouting
  • Restocking shelves
  • Labeling samples
  • Communicating with Staff about Sample Status via Outlook
  • Processing UPS orders via UPS WorldShip
  • Communicating with Purchase Department to order Samples Supplies
  • Maintaining a clean and organized workplace
  • Unloading sample pallets

Minimum Knowledge, Skills and Abilities:

  • Basic computer knowledge
  • Basic knowledge and use of hand and power tools, including drills and saws is a plus
  • Ability to perform basic math functions.
  • Must be able to read and write in English.
  • Must be able to reach deadlines
  • Time Management
  • Physical Requirements:

    • Push/pull/lift up to 75 lbs. several times during the shift.
    • Must be able to stand for extended periods of time.
    • Must be able to sit, stand, reach, bend, and twist without restrictions.
    • Ability to work in extreme temperatures

Preferred Knowledge, Skills and Abilities:

  • Attention to detail
  • Hardworking
  • Punctual

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